Keep your system performing at its best

Like anything you rely on every day, your audio, video, network and smart home technology needs ongoing care to keep working the way it should. Regular checkups catch small issues before they become big ones, and when something does go wrong, you want a team that already knows your system ready to help. Since 1954, that has been Wilshire Media Systems.

The right level of support depends on your system and how hands-on you want us to be. Choose Pay As You Go for occasional help with no monthly commitment, or one of our Select, Preferred or Premier plans for 24/7 support, priority scheduling and proactive monitoring. Review the options below to find the one that fits your needs and budget.

Download Service Plans (PDF)

Service Options

Pay As You Go

Perfect for clients who only need occasional assistance.

No Monthly Commitment
Hours
Mon–Fri
9:00 am – 5:00 pm
Phone Support
$99*
After complimentary assessment
On-Site Service
$249 first hour
$50 each additional 15 minutes

*Phone support fee can be applied to an on-site service call if one is needed.

Service Plans

24/7 SupportRenews Yearly, No Contracts

Select

$50/ month
$600/year Billed Annually
Expert service and tech support when you need it.A path for support when something isn’t working.
  • 24/7/365 Phone Support
  • Priority Scheduling
  • Dedicated Local Team
OVRC device and setup required
Buy Now
Most Popular

Preferred

$100/ month
$1,200/year Billed Annually
Faster fixes and fewer callbacks.More ways to reach our team and deeper troubleshooting.
  • Everything in Select, plus:
  • 24/7/365 Email Support
  • Video Assist
  • Expanded Third-Party Device Support
  • Proactive Monitoring
OVRC Pro device and setup required
Buy Now

Premier

$200/ month
$2,400/year Billed Annually
We watch your system, so you don’t have to.For clients who want the broadest access to our team.
  • Everything in Preferred, plus:
  • 24/7/365 Chat & Text Support
  • Proactive Monitoring with Bi-Annual System Reviews
  • Annual On-Site Checkup
  • One Hour of On-Site Service
OVRC Pro device and setup required
Buy Now

Questions about a plan?

Our local service team is happy to help you choose, or download the plans to share.

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