Keep your system performing at its best
Like anything you rely on every day, your audio, video, network and smart home technology needs ongoing care to keep working the way it should. Regular checkups catch small issues before they become big ones, and when something does go wrong, you want a team that already knows your system ready to help. Since 1954, that has been Wilshire Media Systems.
The right level of support depends on your system and how hands-on you want us to be. Choose Pay As You Go for occasional help with no monthly commitment, or one of our Select, Preferred or Premier plans for 24/7 support, priority scheduling and proactive monitoring. Review the options below to find the one that fits your needs and budget.
Download Service Plans (PDF)Service Options
Pay As You Go
Perfect for clients who only need occasional assistance.
No Monthly Commitment*Phone support fee can be applied to an on-site service call if one is needed.
Service Plans
24/7 SupportRenews Yearly, No ContractsSelect
- 24/7/365 Phone Support
- Priority Scheduling
- Dedicated Local Team
Preferred
- Everything in Select, plus:
- 24/7/365 Email Support
- Video Assist
- Expanded Third-Party Device Support
- Proactive Monitoring
Premier
- Everything in Preferred, plus:
- 24/7/365 Chat & Text Support
- Proactive Monitoring with Bi-Annual System Reviews
- Annual On-Site Checkup
- One Hour of On-Site Service
Questions about a plan?
Our local service team is happy to help you choose, or download the plans to share.
